Frequently Asked Questions

Everything you need to know about IkotaComplexShops, shop onboarding, visibility, promotions, and support.

IkotaComplexShops.com is a digital shop directory and business visibility platform built to help shops inside Ikota Shopping Complex gain online presence, customers, and increased sales. It helps customers easily find shops, products, services, and business locations within the complex.
No. IkotaComplexShops is NOT the official website of Ikota Shopping Complex. It is an independent digital shop directory and visibility platform built and managed by DigiXpt Media.
No. This platform is strictly dedicated to shops inside Ikota Shopping Complex. Open market traders and roadside businesses are not eligible.
IkotaComplexShops.com is fully designed, built, managed, and operated by DigiXpt Media.
You can register by filling the onboarding form online or through DigiXpt Media field agents.
Shops usually go live within 24–72 hours after verification.
Yes. Customers can contact your shop directly via phone, WhatsApp, directions, and other contact options.
Currently, full e-commerce is not enabled, but customers can contact you directly to place orders.
Yes. Each branch can be listed separately.
Yes. We offer free listing and premium paid packages.
Free, Silver, Gold, and Diamond packages — plus full digital management services.
Payments can be monthly, quarterly, or annually depending on the selected package.
No. Payments are non-refundable once service begins.
Through search, categories, featured listings, maps, promotions, and social campaigns.
DigiXpt Media handles all official media uploads to maintain quality standards.
To ensure consistent quality, branding, and professional standards across the platform.
By subscribing to Silver, Gold, or Diamond packages to gain access to the homepage ticker and promotions.
Yes. We provide full photography, videography, and media production services.
Yes. We use AI models, influencers, and brand ambassadors for campaigns.
A digital trade show where selected shops showcase their products to online customers.
Yes. The platform is SEO-optimized for search engine visibility.
Optimization is provided, but final listing depends on Google verification.
Yes. Performance reports and analytics are available for premium users.
Yes. We offer custom website, landing page, and e-commerce solutions.
Yes. We design tailor-made promotional strategies for individual shops.
Transfer to another shop owner is only possible with prior approval and verification.
Phone: +234 907 600 3026
Website: digixptmedia.com
Support is also available via WhatsApp and social media.
Road 1, Suite C72, Ikota Shopping Complex, VGC, Ajah, Lagos.
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